Case study
Private Hospital Network
Healthcare · Hyderabad — 450-bed campus with theatre-phased security, telemedicine AV and redundant IT.
01 · Challenge
What the client needed to solve
The hospital group needed to modernise aging CCTV, replace magnetic stripe access and deploy telemedicine rooms — all while maintaining accreditation and zero disruption to elective surgery schedules.
Existing server closets lacked redundancy; VMS outages had twice forced manual patrols during night shifts.
02 · Approach
How Hello Trading structured the program
Hello Trading built a master phasing calendar with clinical stakeholders. Theatre blocks were never touched during active lists; pharmacy and ED received priority coverage first.
Virtualised VMS and access servers were deployed on redundant hosts with nightly backup validation before any field cutover.
03 · Solution
What was delivered
- 680-camera IP refresh with privacy masking in wards
- Mobile credential access with pharmacy two-factor zones
- 12 telemedicine rooms with one-touch Teams integration
- Patient education displays in waiting areas
- Clustered compute with 4-hour RPO backup tier
- Fire panel integration for elevator recall testing
04 · Result
Measured outcomes
No unplanned theatre outages occurred during the 14-month program. Telemedicine adoption by consultants reached 78% within three months of room launch.
Night shift security reported zero VMS downtime post-go-live; proactive disk capacity alerts prevented repeat storage incidents.
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